A creative agency, web design/development firm and consultancy putting together the best aspects of our expertise in partnership with you to solve problems and transform your business.
As a full-service partner, we consider the most effective ways to connect your brand and communications to the products and services you offer.
How we work
Frequently Asked Questions
How will you build a website that fits my brand ?
We will assess your needs and preferences in a website questionnaire. This is where you will be able to describe the type of website you want. You will also be able to provide us with examples of websites you like. We will use this information, and our own creativity, to build a website you’ll like.
How long will it take ?
It normally takes us 30-45 days to complete a website once we have everything that we need to start the website.
What if I do not like the website ?
Once the site is developed, we will send you a rough draft of the site. You will be able to compile a list of edits and we will make them for you. We will go through two full revisions of your website to make sure you are happy with what we deliver.
What platform will you build the website on ?
We build all of our websites on WordPress. It is one of the best platforms to build a website on today. This is because it is packed with plugins and additional features that provide more customization than other platforms provide. It is also easy to maintain on your own.
Do you also maintain the website ?
Yes, we can maintain your website. You can use us on an “as needed” basis or use our “unlimited” website maintenance plan. Our unlimited website maintenance plans include unlimited changes to your website, security, routine backups, and more. For more information on this, please contact us.
How long will my website be down ?
If you have an existing website, it will not be down until the new website is complete. The new website will be developed on a temporary URL. We will not make it live on your domain until it is complete.
If you do not have an existing website, we can put a “Coming Soon” page up on your website while we are developing it. We will build the website on a temporary URL. We will not make the website live until the website is complete.
What We Need
What do you need to develop the website ?
We would need access to your hosting account, domain name, logo files, and any content that would like to have on your website. Once we have this, we will design your website to your expectations.
What is website hosting ?
Website hosting is the technology that makes websites accessible via the Internet. Without website hosting, users will not be able to view your website.
What is a domain ?
The domain is the unique URL destination of your website (ex: www.digitalcraftworks.com).
Do you or I need to write the copy for the website ?
It is your choice to write the copy on your website. In most cases, our clients will provide us with the copy or an outline of what they would like. However, for an additional fee, we can write the copy for your website.
Do I need to provide you with images for the website ?
If you have images, we can incorporate them on your website. If not, we can use high-resolution stock images that reflect your brand.