FAQ
Frequently asked questions
Buying online
Can I really buy a car 100% online?
Yes. Pick your car, choose financing or pay in full, add a trade-in, upload your documents and sign online. We'll deliver it to your door or have it ready for pickup at our lot.
Can I see the car in person first?
Absolutely. Book an in-person viewing from any vehicle page and we'll have it ready for you at 155 McPhillips St.
How does the money-back guarantee work?
If the car isn't right, request a return from your account within the guarantee window. See our return policy for the full terms.
Pricing
Is your pricing negotiable?
Our prices are transparent and no-haggle. Every fee is shown on the vehicle page before you start.
What fees will I pay?
The vehicle price, a documentation fee, delivery (if outside our free zone) and applicable GST and Manitoba PST. You'll see an itemized total before you sign.
Financing
Will checking my budget affect my credit?
No. Our pre-qualification is an estimate calculated from the information you provide — there's no credit check. A credit check only happens when you submit a full credit application and authorize it.
Do you work with all credit types?
We work with multiple lenders and credit situations. Apply online and our finance team will find the best option available to you.
Trade-ins
How do you value my trade-in?
Tell us about your car and add photos. We'll send a firm offer, valid for 7 days, confirmed at a quick in-person inspection.
What if I still owe money on my car?
No problem — we'll pay off your lender and apply any remaining equity to your purchase.
Delivery
Where do you deliver?
Across Winnipeg and much of Manitoba. Delivery is free within our local zone; enter your address at checkout to see the exact fee.